Return Policy / Damaged Items

Sorry, no returns.

However, if your item arrives damaged please contact us within 5 business days at carpenter@mailfence.com .

Please put “Damaged Package” in the subject line, and include at least one clear photo of the damaged package and contents. We will arrange for a replacement as soon as we can.

Please do not contact us by phone or text to report damaged items. We need an email from you, with at least one clear photo of the damaged package and contents, so that after we replace your item we can submit a claim to the post office. Thank you.

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